ClipFlip

Privacy Policy

Last Updated: February 27, 2026

At ClipFlip, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Account Information

When you register, we collect:

Email address
Display name
Password (encrypted)
OAuth credentials (if using Google or Twitch login)

Video Content

When you use our service, we temporarily process:

Video files you upload
Twitch VOD URLs and metadata
Processed video outputs

Usage Data

We automatically collect:

IP address and device information
Browser type and version
Pages visited and features used
Processing times and success rates
Error logs and debugging information

2. How We Use Your Information

We use collected information to:

Provide Services: Process your videos and deliver converted content
Improve Quality: Enhance AI models and detection accuracy
Account Management: Maintain your account and preferences
Communication: Send service updates, security alerts, and support responses
Analytics: Understand usage patterns and optimize performance
Security: Detect and prevent fraud, abuse, and security issues

3. Data Retention

Data Type	Retention Period	Purpose
Uploaded Videos	24 hours	Processing and delivery
Processed Videos	24 hours	Download availability
Account Data	Until account deletion	Service provision
Usage Logs	90 days	Analytics and debugging

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

Service Providers: Cloud hosting (Railway), storage, and CDN providers necessary to operate our service
OAuth Providers: Google and Twitch when you use their authentication services
Legal Requirements: When required by law, court order, or to protect our rights
Business Transfers: In the event of a merger, acquisition, or asset sale

5. Third-Party Services

ClipFlip integrates with:

Twitch API: To access VOD data (subject to Twitch's Privacy Policy)
Google OAuth: For authentication (subject to Google's Privacy Policy)
Cloud Infrastructure: Railway for hosting and processing

6. Cookies and Tracking

We use cookies and similar technologies for:

Essential Cookies: Session management and authentication
Functional Cookies: Remember your preferences
Analytics: Understand how you use our service

You can control cookies through your browser settings, though some features may not work without essential cookies.

7. Data Security

We implement industry-standard security measures:

Encrypted data transmission (HTTPS/TLS)
Encrypted password storage (bcrypt hashing)
Secure cloud infrastructure with access controls
Regular security audits and updates
Automated video deletion after 24 hours

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

Access: Request a copy of your personal data
Correction: Update inaccurate information
Deletion: Request deletion of your account and data
Portability: Export your data in a machine-readable format
Opt-Out: Unsubscribe from marketing communications
Restrict Processing: Limit how we use your data

To exercise these rights, contact us at privacy@clipflip.com

9. Children's Privacy

ClipFlip is not intended for users under 13 years of age. We do not knowingly collect information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including:

Standard contractual clauses
Data processing agreements with service providers
Compliance with GDPR and other applicable laws

11. California Privacy Rights (CCPA)

If you're a California resident, you have additional rights:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of sale (we don't sell data)
Right to non-discrimination for exercising rights

12. GDPR Compliance (EU/EEA)

For EU/EEA users, we comply with GDPR requirements:

Legal basis for processing: Contract performance, consent, and legitimate interests
Data Protection Officer contact: dpo@clipflip.com
Right to lodge complaints with supervisory authorities

13. Changes to This Policy

We may update this Privacy Policy periodically. We'll notify you of material changes via:

Email notification
Prominent notice on our website
In-app notification

Continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

For privacy-related questions or requests:

Email: privacy@clipflip.com
Data Protection Officer: dpo@clipflip.com
Support: support@clipflip.com

15. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours as required by applicable laws.